Aged Care and Retirement Villages

Carne Reidy Herd lawyers and advisers have many years of experience in helping the aged care and retirement village sector with the complex tasks of legal compliance, risk management, people management, workplace relations, corporate governance and resolving disputes.

Our senior lawyers, Brian Herd and Joanne O'Brien, have assisted many for-profit and not-for-profit businesses with the full gamut of village and facility issues from fledgling developments to growing and mature villages and facilities and redevelopment.  Associate Rebecca Edwards adds the unique insight and practical approach of an industry insider, having direct experience managing an aged care facility.

Aged Care Services

We provide specialist advice to providers of residential and community aged care services and can assist with:

  • Buying and selling facilities and places
  • Training staff to ensure they understand and are able to fulfill your obligations under the Aged Care Act and Principles
  • Responding to complaints and Notices of Required Action and appeals to the Aged Care Commissioner
  • Assisting with submissions to the Department of Health and Ageing in relation to accreditation, certification, allocation of places and potential sanctions
  • Workplace agreements and disputes
  • Assisting providers in guardianship matters before the Queensland Civil and Administrative Tribunal
  • Community care issues
  • Unfunded beds
  • Reviewing and updating care agreements

Retirement Living Services


  • Registering your new retirement village scheme with the Office of Fair Trading including preparing the Public Information Document and residence contracts;
  • Ongoing advice to ensure you continue to meet your obligations under the Retirement Villages Act
  • Innovative advice to help you meet changing resident and market expectations
  • Assisting you with the redevelopment and renewal of your facilities
  • Advice in relation to resident disputes including advocating for you at mediations and before the Queensland Civil and Administrative Tribunal
  • Helping you stay informed about changes in the industry and the law.
Meet the Aged Care Team
Brian Herd, Partner
Joanne O'Brien, Partner
David Quinn, Partner
Rebecca Edwards, Associate
Natasha Maynard, Lawyer