Aged Care ServicesWe provide specialist advice to providers of residential and community aged care services and can assist with:
- Training staff to ensure they understand and are able to fulfill your obligations under the Aged Care Act and Principles
- Responding to complaints and Notices of Required Action delivered by the Complaints Investigation Scheme, including appeals to the Aged Care Commissioner
- Assisting with submissions to the Department of Health and Ageing in relation to Certification, Allocation of Places and potential sanctions
- Reviewing and updating care agreements
- Buying and selling beds and facilities
Retirement Living ServicesOur team of experts has extensive experience in providing advice in relation to the establishment and ongoing management of retirement villages. We can assist you with:
- Registering your new retirement village scheme with the Office of Fair Trading including preparing the Public Information Document and residence contracts;
- Ongoing advice to ensure you continue to meet your obligations under the Retirement Villages Act
- Advice in relation to resident disputes including advocating for you at mediations and before the Commercial and Consumer Tribunal
- Helping you stay informed about changes in the industry and the law
Contact Us today to talk about your Aged Care and Retirement Services needs.